Planned Systems International (PSI), a Government Contractor, has an immediate opportunity for a SharePoint Developer for the Knowledge Management department of the Independent Enterprise Testing and Support Services (IETSS) contract with the Department of Veterans Affairs (VA), Office of Information & Technology (OIT). This position will be part of the Test Management and Operations (TMO) Testing Process Quality Improvement (TPQI) Support team, which consists of Measurement and Metrics (MM), quality process management and process improvement, lessons learned, Change Management, Knowledge Management, internal Quality Audit Program, Root Cause Analysis (RCA) process, and Corrective and Preventive Action (CAPA) planning. The TPQI team supports and works closely with the Test and Evaluation (T&E) and Testing Intake Assessment services teams, as well as the Test Center (TC) systems analysts, systems administrators, database administrators (DBAs), the VA project manager (PM), VA Contracting Officer’s Representative (COR), and other divisions and stakeholders. The preferred location for this position is remote to the Tampa, FL area; however, candidates in other areas of the United States will be considered.

The SharePoint Developer supports the Knowledge Management (KM) team within the Testing Process Quality Improvement (TPQI) organization. SharePoint Development requires close collaboration with other teams within TPQI, within TMO and TC, and our VA counterparts. 

The position supports the development and continuous improvement of IETSS processes and workflows. The position also provides internal support to the organization including, but not limited to, SharePoint web application development and support, web content management, standardization, and management of document repositories.  

The job function and responsibilities include, but not limited to: 

• Serve as a SharePoint Administrator and Developer for the organization’s Intranet and document management system. 

• Create SharePoint lists and libraries incorporating data sources.  

• Develop SharePoint pages, sites, site collections, custom web parts, Power Apps-based canvas apps and list-based apps, and Power Automate workflows. 

• Ensure site content is accurate and continually kept up to date. 

• Manage permissions across multiple site collections. 

• Working with VA, establishing and managing email distribution lists. 

• Leverage SharePoint business intelligence capabilities via dashboard reporting (Excel services, SQL reporting services, etc.). 

• Create and maintain Microsoft Teams groups, channels, permissions/user lists, and Teams-connected SharePoint sites.  

• Work across IETSS teams to manage and maintain documentation repositories stored on Teams.  

• Work within the IETSS teams to create and update documentation for SharePoint-based pages, sites, site collections, custom web parts, Power Apps-based canvas apps and list-based apps, and Power Automate workflows. 

• Enforce VA client SharePoint governance policies, business rules, standards, and best practices. 

• Troubleshoot issues encountered by end users. 

• Work with the TPQI team to update, facilitate, and deliver briefings and training sessions. 

• Conduct regularly scheduled web content audits. 
• Collect and document user requirements, including gathering, analyzing, and summarizing information from stakeholders and research. Develop solutions and prototypes to address these and future requirements. 
• Contribute to the Quality Process Management program. 
• Support change, control, and configuration management (C3M) Program. 
• Create supporting documentation (process documents, process flows, technical specifications, work instructions, etc.).  
• Identify, document, review, and update IETSS programs and processes.  
• Contribute to the design and implementation of an IETSS organization-wide comprehensive quality and process improvement program.  
• Evaluate defined program goals and targets to identify gaps and make recommendations for improvements. 
• Provide SharePoint requirements to the TPQI Measures and Metrics Team, in order to assist their efforts in building and maintaining the IETSS Metrics Data Warehouse (MDW) and Structured Query Language (SQL) Server Integration Services (SSIS) packages. 
• Perform other TPQI analysis duties as required and requested. 
• Collect and document user requirements, including gathering, analyzing, and summarizing information from stakeholders and research. Develop solutions and prototypes to address these and future requirements. 
• Contribute to the Quality Process Management program. 
• Support change, control, and configuration management (C3M) Program. 
• Create supporting documentation (process documents, process flows, technical specifications, work instructions, etc.).  
• Identify, document, review, and update IETSS programs and processes.  
• Contribute to the design and implementation of an IETSS organization-wide comprehensive quality and process improvement program.  
• Evaluate defined program goals and targets to identify gaps and make recommendations for improvements. 
• Provide SharePoint requirements to the TPQI Measures and Metrics Team, in order to assist their efforts in building and maintaining the IETSS Metrics Data Warehouse (MDW) and Structured Query Language (SQL) Server Integration Services (SSIS) packages. 
• Perform other TPQI analysis duties as required and requested. 

• Bachelor's degree in Information Technology, Communications, or a related field. 
• Equivalent experience or industry certifications may substitute for formal education. 

• 4 to 6 years of experience in SharePoint development. 

• Experience in Power Apps, Power Automate, and Microsoft Teams.  

• Must have working knowledge and experience with Teams groups, channels, and available features.  

• Must be able to simultaneously work on multiple projects, be action-oriented, handle changing priorities with the ability to prioritize tasks and meet deadlines, and communicate effectively. 

• Ability to deliver high-quality documentation with attention to detail. 

• Must be able to work independently as well as in a team environment. 

• Must possess excellent interpersonal and communication skills, as this position works closely with our government customer, and with IETSS team members, who are the primary end users. 

• U.S. Citizenship is required. Selected candidate must be able to successfully pass a thorough Government background investigation. 

• Convey complex information in an appropriate fashion to audiences with different levels of knowledge. 

• Work in both a team environment and independently. 

• Work in a fast-paced, multi-faceted environment. 

Required Tools

• Microsoft Power Platform, Word, Excel, PowerPoint, Outlook, and Visio  
• Communication tools (Teams, SharePoint) 

PSI offers full-time, benefits eligible employees a competitive total compensation package that includes paid leave, and options for employer sponsored group medical, dental, vision, short-term and long-term disability, life insurance, AD&D coverage, legal services, identity theft, and accident insurance. Flexible spending account and health saving account options offer pre-tax savings for qualified medical, dental, and vision expenses. The company sponsored 401(k) retirement plan has an employer contribution match that is immediately vested. We invest in the professional growth of our employees through professional courses, certifications, and tuition reimbursement programs.

It is company policy to promote equal employment opportunities. All personnel decisions, including, but not limited to, recruiting, hiring, training, promotion, compensation, benefits, and termination, are made without regard to race, color, religion, age, sex, sexual orientation, pregnancy, gender identity, genetic information, national origin, citizenship status, veteran status, protected veteran status, disability, or any other characteristic protected by applicable federal, state, or local law.

To ensure fair and consistent consideration of all applicants, all candidates must submit a formal application through Planned Systems International's Applicant Tracking System (ATS), iCIMS. Resumes submitted via email, social media, referrals, recruiting events, or other means will not be considered an official application and must be accompanied by a completed online application in the ATS before a candidate can be considered for employment.

Reasonable accommodations for applicants and employees with disabilities will be provided. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, or to receive an update regarding the status of your application, please contact Talent Acquisition by emailing talent@plan-sys.com, or by dialing 703-575-8400.