ProSphere is seeking a Business Relationship Manager (BRM) with experience managing Information Technology customer service operations. The BRM will serve as a liaison and business partner between the Department of Transportation (DOT) Office of the Chief Information Officer (OCIO) subject matter experts and the Operating Administration customer base, ensuring customer requirements are understood and addressed. The BRM provides tailored customer service and maintains continuous, open communications between the IT Shared Services and the DOT customer on all IT service and support issues. This includes communicating customer requirements to IT Shared Services, information about IT Shared Services Enterprise projects to the customer base, and problem/issue escalation and resolution. This position requires excellent problem-solving skills and ability to communicate with all project stakeholders. Strong oral and written communication skills are required.  This is a full-time position located in Washington, DC. Veterans are encouraged to apply.

Pro-Sphere Tek, Inc. (ProSphere) is seeking Senior Developer position is for the US Department of Veterans Affairs Consolidated Corporate Support Services (CCSS) contract within the VA CCSS Acquisition and Property Management (APM) product line’s Technical Information Library Management System/Space and Equipment Planning System/MILSTAN 1691 (TIL-MS/SEPS with MILSTAN 1691) application delivery team supporting VA’s Corporate Portfolio of applications, systems, and services.   This position will support and utilize key technologies for the continued development, enhancement, and operation & maintenance (O&M) activities for the soon-to-be migrated TIL-MS, SEPS, and MILSTAN 1691 applications/databases, all three of which operate dependently upon one another and are being migrated from the external MAX.gov platform into VA’s internal AWS cloud environment as a primary goal of this delivery effort. Thereafter, the CCSS TIL-MS/SEPS/1691 Delivery Team will continue to support, enhance, and maintain all three of these applications in future contract out-years.

ProSphere is seeking a Junior-Level Asset Manager with at least 2 years of related experience managing IT Assets on behalf of Government customers to include, inventory management, asset tracking, asset deployment, software & license management, and asset disposal. Candidates must possess a bachelor’s degree. Degree may be substituted with 6 additional years of related experience. This is a full- time position located in Washington, DC. Veterans are encouraged to apply.

ProSphere is seeking an Project Manager with experience managing multiple Federal government projects on behalf of a Government customer. The candidate must be a proven leader and have experience managing Information Technology (IT) infrastructure-related projects (system engineering, infrastructure operations, cloud migration, etc.). The EPM must be well versed in life cycle and project management methodologies and must have experience in tracking schedule and performance progress, resource management, risk management, building business relationships, and process and integration. This position requires excellent problem-solving skills and ability to communicate with all project stakeholders. Strong oral and written communication skills are required. This is a full- time position located in Washington, DC. Veterans are encouraged to apply.

ProSphere is seeking a Testing Engineer Senior responsible for maintaining and upgrading the Government Test Lab so that it closely replicates DOT production infrastructure environment and enables a thorough, accurate, and optimized IV&V process.  As a member of our team, the Testing Engineer Senior will maintain a Master Test Strategy Plan and incorporate best practices from the Federal perspective and Commercial engagements. Applicant must be a U.S. citizen or permanent resident and willing to work at the Department of Transportation Headquarters in Washington DC. Veterans are encouraged to apply.

Pro-Sphere Tek, Inc. (ProSphere) is seeking System Administrator "Day to day operational maintenance of: Win, Linux, SQL, Oracle Web Logic Servers including migrations of applications as needed, remediation of vulnerabilities for Nessus scans and assistance for issues arising from server patching. ATO: Vulnerability scanning with Nessus and other scans; ability to write POAMS “This is a full-time position. Remote at this time. Prior Department of Veterans Affairs, (VA), or prior Government experience desirable. Veterans are encouraged to apply.  

Pro-Sphere Tek, Inc. (ProSphere) is seeking Linux/Oracle DevOps Admin / Engineer Web logic Servers including migrations of applications as needed, remediation of vulnerabilities for Nessus scans and assistance for issues arising from server patching. Day to day operational maintenance of: Linux/Oracle Web logic Servers including migrations of applications as needed, remediation of vulnerabilities for Nessus scans and assistance for issues arising from server patching.Day to day operational maintenance of: Linux/Oracle Web logic Servers including migrations of applications as needed, remediation of vulnerabilities for Nessus scans and assistance for issues arising from server patching. “This is a full-time position.  Remote at this time. Prior Department of Veterans Affairs, (VA), or prior Government experience desirable. Veterans are encouraged to apply.  

Pro-Sphere Tek, Inc. (ProSphere) is seeking Windows/SQL DevOps Admin/Engineer: Window and SQL Servers, Eclipse Integrated Development Environment (IDE), SQL Server Development Tools (SSDT) including migrations of applications as needed, remediation of vulnerabilities for Nessus scans and user assistance for issues arising from server patching.  Day to day operational maintenance of: Win/SQL Servers including migrations of applications as needed, remediation of vulnerabilities for Nessus scans and assistance for issues arising from server patching. “This is a full-time position.  Remote at this time. Prior Department of Veterans Affairs, (VA), or prior Government experience desirable. Veterans are encouraged to apply.  

ProSphere is seeking a Business Communication Analyst – MID to provide business management office support to assist the OCIO Resource Management Office with initiation and tracking purchases, providing cost analysis, responding to data calls, supporting business justifications and assist in the planning, design, and implementation of communications products. Duties will include ordering devices and accessories within the service provider’s portals, porting lines from gov’t to personal or gov’t to gov’t, suspending and deactivating lines, generating monthly and/or ad-hoc reports, communicating with customers regarding the status of wireless orders and other concerns, participate in department-wide mobile refresh efforts, working closely with the Deployment Team for deployment of devices, maintain communication with the Service Providers, using ServiceNow to track and resolve mobile device orders and/or concerns, track and maintain mobile device inventory stock, ensure mobile device catalog is up-to-date, and maintain continuous communication with the Government POC for issues and guidance Applicant must be a U.S. citizen or permanent resident and willing to work at the Department of Transportation Headquarters in Washington DC. Veterans are encouraged to apply.

ProSphere (PST), a Planned Systems International company (PSI), referred to as PSI-PST is seeking a Desktop Technician. Provide routine IT customer support in both administrative and technical areas including user administration, directory rights; Working knowledge of documentation (technical writing); inventory; Provide support remotely in various field offices. Provide conference room equipment setup and support as needed. Assist IT specialists with system problem troubleshooting and resolution determination. Perform installation of various software patches/updates as needed. Provide support for the equipment maintenance program and assist with product research, documentation, and recommendations where necessary. Troubleshooting of basic IT services as needed. Daily use of Helpdesk ticketing system. Perform system backups/restores. Responsible for aiding in own self-development by being available and receptive to all training made available by the company, plans daily activities within the guidelines of company policy, job description and supervisor’s instruction in such way as to maximize personal output.  Accomplishing goals through organization, positive oral/written communication skill, leadership abilities, reliability/dependability, flexibility and ownership/accountability of actions taken.

ProSphere is seeking several individuals for the position of Customer Service Technician. Persons in this position will be required to be the Tier 1 first respondent to end-user requests for assistance in the operation and functionality of their computing systems, software, peripherals, and other devices. The successful candidate must be able to assist the user in the use of existing manuals and non-scripted or automated system responses in clearing Tier 1 trouble tickets.  The candidate must be able to effectively interact with the user and be able to refer ongoing or unresolved issues to the appropriate technical, analysis, assurance, or engineering support team at Tier 2. Individuals in this role must possess effective communication skills, have attention to detail, and be willing to work as part of an integrated team consisting of both Government and contractor personnel on a nationwide level. These are Part-time positions located in Barbourville, KY. Veterans are highly encouraged to apply.  

ProSphere is seeking several individuals for the position of Customer Service Technician. Persons in this position will be required to be the Tier 1 first respondent to end-user requests for assistance in the operation and functionality of their computing systems, software, peripherals, and other devices. The successful candidate must be able to assist the user in the use of existing manuals and non-scripted or automated system responses in clearing Tier 1 trouble tickets.  The candidate must be able to effectively interact with the user and be able to refer ongoing or unresolved issues to the appropriate technical, analysis, assurance, or engineering support team at Tier 2. Individuals in this role must possess effective communication skills, have attention to detail, and be willing to work as part of an integrated team consisting of both Government and contractor personnel on a nationwide level. These are Part-time positions located in Bossier City, LA. Veterans are highly encouraged to apply.  

ProSphere is seeking a Desktop Support Technician to provide support in Windows and Mac environments. The Technician will provide routine IT customer support in both administrative and technical areas including user administration and directory rights. The successful candidate should also have a working knowledge of documentation (technical writing) and inventory. This is a full time position located in Washington, DC. Veterans are encouraged to apply.

ProSphere is seeking several individuals for the position of Customer Service Technician. Persons in this position will be required to be the Tier 1 first respondent to end-user requests for assistance in the operation and functionality of their computing systems, software, peripherals, and other devices. The successful candidate must be able to assist the user in the use of existing manuals and non-scripted or automated system responses in clearing Tier 1 trouble tickets.  The candidate must be able to effectively interact with the user and be able to refer ongoing or unresolved issues to the appropriate technical, analysis, assurance, or engineering support team at Tier 2. Individuals in this role must possess effective communication skills, have attention to detail, and be willing to work as part of an integrated team consisting of both Government and contractor personnel on a nationwide level. These are Part-time positions located in El Paso, TX. Veterans are highly encouraged to apply.

ProSphere is seeking several individuals for the position of Customer Service Technician. Persons in this position will be required to be the Tier 1 first respondent to end-user requests for assistance in the operation and functionality of their computing systems, software, peripheral and other devices. The successful candidate must be able to assist the user in the use of existing manuals and non-scripted or automated system responses in clearing Tier 1 trouble tickets.  The candidate must be able to effectively interact with the user and be able to refer ongoing or unresolved issues to the appropriate technical, analysis, assurance or engineering support team at Tier 2. Individuals in this role must possess effective communication skills, have an attention to detail, and be willing to work as part of an integrated team consisting of both Government and contractor personnel on a nationwide level. These are full time positions located in Bossier City, LA. Veterans are highly encouraged to apply.

ProSphere is seeking several individuals for the position of Customer Service Technician. Persons in this position will be required to be the Tier 1 first respondent to end-user requests for assistance in the operation and functionality of their computing systems, software, peripheral and other devices. The successful candidate must be able to assist the user in the use of existing manuals and non-scripted or automated system responses in clearing Tier 1 trouble tickets.  The candidate must be able to effectively interact with the user and be able to refer ongoing or unresolved issues to the appropriate technical, analysis, assurance or engineering support team at Tier 2. Individuals in this role must possess effective communication skills, have an attention to detail, and be willing to work as part of an integrated team consisting of both Government and contractor personnel on a nationwide level. These are full time positions located in Bossier City, LA. Veterans are highly encouraged to apply.

ProSphere is offering free IT Training. This offer is only available to Military Veterans who live within 1 hour of Bossier City, LA and Barbourville, KY.  We pay $10 per hour up to 30 hours a month for 3 months. All aspects of this training will be completed virtually which includes an one hour orientation. All training is self-paced and can be completed from the comfort of your own home during the time that fits your schedule.    This is a temporary, part-time position which, upon successful completion, if interested, may lead to a future career opportunity as a Customer Service Technician. No commitment required.    In order to provide qualified Customer Service Technician certified candidates, ProSphere is looking for veterans to complete CompTIA training. If you’re interested in acquiring new and in-demand Information Technology skills, you may be the candidate we are seeking.  ProSphere is an IT Services company that provides solutions to the US Federal Government, and specifically to the Department of Veterans Affairs.    ProSphere is a recognized Service-Disabled Veteran-Owned Small Business (SDVOSB).  Our highly-specialized executive team, program managers, and technical staff – many of whom are Veterans and former Government leaders – continually seek innovation while maintaining a clear focus on the mission.  Nearly 20 percent of our growing team has served in America’s armed forces, and it is our goal to continue to increase that number while giving back to our Veterans.   The Customer Service Technician provides customer support, service and technical support through analysis and problem solving to enable installation, maintenance, education, implementation and documentation of a variety of software and hardware technologies using remote communication or via phone to the client or the end user.    

What do you get when you bring together the brightest minds and place them into an exciting, fast-paced environment that fosters intellectual growth and rewards based on impact, not tenure?   You get one of the fastest growing Software-as-a-Service companies in the United States. iCIMS is an Inc. 500 & Deloitte Fast 500 ASP Software Firm focused on solving corporate business issues through the implementation of easy-to-use, web-based software solutions. Our core product, iRecruiter, automates the recruiting operations of over 400 worldwide companies, including adidas, Continental Airlines, XM Satellite Radio, New Balance, Tommy Hilfiger, FedEx, and more.   iCIMS has brought together the best-of-the-best, including graduates from Cornell, Brown, Columbia, Harvard, Princeton, and more. We encourage a relaxed but professional atmosphere that allows every employee, no matter what level, to work directly with today's leading organizations and make a noticeable impact on their bottom lines.